Refund / Return Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Oli Family Mart will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14days after the confirmation.

Please return your purchase to the following address:

HOE HUP PROCESSING SDN. BHD.

ST810 Jalan Tunas Baru, Sek 1/12

Kawasan Perindustrian Londang,

78300 Masjid Tanah Melaka, Malaysia.

Please contact us at [email protected] or +606 3841188 if you have any questions or doubt